PI Dashboard VPN Access Requirement
March 19, 2020
Message from the HUIT PI Dashboard Team
Hi everybody,
The PI Dashboard team has received several tickets from staff who are having trouble trying to connect to the PI Dashboard application. Just a reminder that if staff are working from home (or off campus), they need to connect to VPN to access the PI Dashboard. Could you send a communication to your colleagues who use the application informing them of this requirement? Here are a few links that could be useful:
- This article shows a user how to check if they have VPN and who to contact to get it set up https://harvard.service-now.com/ithelp?id=kb_article&sys_id=f1a542efdb90d7c483a2f3f7bf9619ec
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HUIT also has this great website on working from home, that they might not be aware of
https://huit.harvard.edu/frequently-asked-questions
HUIT PI Dashboard Team
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Remote Readiness at the Harvard Chan School
March 11, 2020
Message from the Department of Information Technology
There are many technologies available to the SPH community to assist with working and teaching remotely. These technologies are valuable for inclement weather, natural disasters, infectious disease outbreaks or other emergencies. We encourage the community to familiarize themselves with these services.
Teaching Remotely at Harvard
The Vice Provost for Advances in Learning and Harvard University’s Academic Technology team has created a guide to learn best practices, available tools, and how to get support for teaching your classes online.
Zoom & Zoom Training
The Department of IT is offering some special training sessions to learn best practices, available tools, and how to get support while teaching and working remotely. Learn more and register here.
Zoom accounts are available to all SPH faculty, staff and students and has valuable features like recording, screen and application sharing, chat, and a whiteboard feature.
- SPH Zoom FAQ
- Zoom online training – daily sessions are available live and on-demand with Zoom expert trainers
- Using Zoom to Teach Online Courses
- SPH Video and web conferencing
- Log into Zoom
Canvas
Canvas is the learning management system for residential courses as well as for the Center for Executive and Continuing Education at SPH.
Lecture capture
Lecture capture, powered by Panapto, is a technology that is used to capture courses in our classrooms including audio and video from the podium and computer content from the resident PC or from a laptop.
- SPH Lecture Capture FAQ — includes how to request that previous semester’s course recording be included in your current course and where
- SPH Lecture Capture
Working Remotely
Preparation Guidelines
When possible, using your Harvard-provided laptop is the best option for working remotely. However, we realize that this is not an option for everyone. If you will be using your personal computer, please keep in mind the following guidelines:
- Ensure that your personal computer is running anti-virus software and has the latest updates installed. Harvard Information Security provides this excellent Personal Device Security Guide.
- Make sure you have a device available to use 2-step authentication. Most of us use cell phones, but you can add your tablet, home phone line or other device by following these steps.
- Devices and documents – remember to grab any paperwork you may need, and think about hardware needed while remote. Items such as web cameras, headsets, microphones, and power adapters can become mission critical when working off-campus. Recommendations for Zoom video conference equipment can be found here.
Access Your Data
Many of our collaboration tools are available in the cloud and are already accessible from anywhere. These resources are protected by HarvardKey and 2-factor authentication.
- Email and Calendar
- Network drives (S:\ drive and P: drive)
- OneDrive
- Sharepoint
- Microsoft Office applications
Collaborate
Zoom accounts are available to all SPH faculty, staff and students and has valuable features like recording, screen and application sharing, chat, and a whiteboard feature.
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- SPH Zoom FAQ
- Zoom online training – daily sessions are available live and on-demand with Zoom expert trainers
- SPH Video and web conferencing
- Log into Zoom
Harvard’s VOIP phone system allows your Harvard phone number to be forwarded to any number (home or cell number). This allows you to continue to use your Harvard business number for remote work.
A newer service called Microsoft Teams (replacing MS Skype for Business) allows for group text, private messages, full integration with O365 applications and more.
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- Group chat and instant messaging
- For a fast and easy reference on the interface and helpful shortcuts and tips download Microsoft’s ‘Quick Start Guide‘. Also, you can get a great understanding of the the look and functionality of Microsoft Teams by working with the interactive demo.
- Sign up for training at the Harvard Training Portal